Resume

Nonprofit Reports

I reported, wrote and edited this web-based narrative report on a major initiative for Deans for Impact, a national nonprofit organization focused on helping teacher preparation programs instruct beginning teachers in the science of learning and how to apply it.

I reported, wrote and edited this web-based narrative report on a major initiative for Deans for Impact, a national nonprofit organization focused on helping teacher preparation programs instruct beginning teachers in the science of learning and how to apply it.

Job Aid

This “cheat sheet” reminds volunteers how to complete accurate timesheets in order to receive reimbursement for their time and expenses. I was the writer on a three-person team that created this job aid for Homage Senior Services, a Snohomish County nonprofit organization. I conducted audience research and interviewed the Subject Matter Expert who coordinates Senior Companions, a federally funded volunteer program. The team contributed the checklist to Homage Senior Services as an “in-kind” donation. The initial feedback was positive. Our checklist was introduced to a new group of volunteers and all of them turned in timely, accurate and complete timesheets. The only new volunteer who turned in an un-signed timesheet was someone who had not yet received our checklist.

Standard Operating Procedures

This SOP is an interactive PDF with clickable buttons for easy wayfinding that explains seasonal maintenance at my family’s mountain cabin. I used Adobe InDesign, Acrobat Pro and MS Word.

This SOP is a PDF that helps Ford sales assistants verify orders, ensure paperwork is complete and matches customer information throughout ordering process. I was the production specialist on this team project. I designed the deliverable using Microsoft Word.

Web-based Guide

I was a writer and editor on a six-person team that made this web-based guide on WordPress for college students who want to use ChatGPT in their writing assignments, but don’t want to violate their institutions’ rules for academic integrity. I interviewed a college student to help develop a user persona. I helped our team create an empathy map and user journey. I researched and wrote the section on how to property cite ChatGPT. I also conducted a usability test with the student I interviewed that resulted in several improvements to our document.